Privacy Policy

Updated on December, 2024

At LENGBEAR777 (hereafter “Licensee”, “we”, “us”, “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect and process your personal information when you use our website or mobile application (referred to as the “Platform”). This Policy is in compliance with the Data Privacy Act of 2012 (DPA) and the relevant issuances of the National Privacy Commission (NPC), Philippine Amusement and Gaming Corporation (PAGCOR) regulations and Anti-Money Laundering Act (AMLA).

We collect and process various types of personal data depending on your interactions with our Platform. Below is a detailed explanation of the categories of personal data we handle:

Player Account Information: Includes full name, date of birth, place of birth, addresses, contact information, nationality, nature of work, source of income, and identification photo.

Identification Information: Government-issued identification documents, such as passport, driver’s license, or national ID for KYC compliance.

Financial Information: Payment details, bank account information, and transaction history for deposits and withdrawals.

Gaming Data: Information on game preferences, wagers, wins, and losses.

Device Information: IP address and device details.

Communication Data: Records of communications with Customer Service.

Marketing Preferences: Data on interactions with marketing communications

Data is collected through account registration, service usage, Customer Service interactions, browsing (using cookies), and from third-party partners.

Account Management: Verifying and updating personal details.

KYC and Compliance: Identity verification and risk assessment.

Gaming Services: Managing wagers and game activities.

Customer Support: Handling inquiries and issues.

Security and Fraud Prevention: Monitoring for unauthorized access and fraudulent activities.

Legal and Regulatory Compliance: Reporting to regulatory bodies as required by law.

Consent: Explicit permission for marketing activities.

Contractual Obligation: Essential account and transaction activities.

Legal Obligation: Compliance with legal requirements.

Legitimate Interests: Activities for platform operation and improvement.

Service Providers: For payment processing, IT, and cloud services.

Regulatory Authorities: Compliance with gaming and AML regulations.

Business Transfers: In case of corporate mergers or acquisitions.

Legal Obligations: Disclosure due to valid legal processes.

Business Partners and Affiliates: Collaborative services and customer experience enhancement.

Your data is retained for five years or as required by operational and regulatory needs.

Right to be informed, access, correct, block or destroy personal data.

Right to data portability, object to processing, and file complaints.

We implement measures such as encryption, access controls, and regular security assessments to protect your personal data.

We use cookies for user experience improvement, session tracking, and fraud prevention. For more information, refer to our Cookie Policy (link to Cookie Policy).

Data may be transferred globally with appropriate legal safeguards in place.

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of changes.

If you have any questions, contact us at [email protected]